Career Trajectory
Professional Experience
Ten-plus years orchestrating enterprise program delivery across regulated industries.
Current Role
Mar 2023 — Present
3 Years 4 Months
Senior Technical Program Manager & Delivery Lead
Q3 Technologies
Gurugram, Haryana, India
- Established enterprise-grade delivery governance framework across a portfolio of concurrent product streams — achieved approx 30% reduction in post-deployment defects and measurable rework cost savings against approx program budgets — by implementing SonarQube-enforced quality gates, TDD governance protocols, mandatory code review standards, and structured release readiness reviews across the full SDLC.
- Led cross-functional enterprise transformation program (Blynk — Utility Geo-Fencing Platform) delivering field workforce operational visibility — achieved approx 40% improvement in real-time tracking accuracy and new operational reporting dashboards — through milestone-based roadmapping, geo-fencing integration, dependency tracking, and executive-level stakeholder alignment across technology, operations, and business units.
- Orchestrated NOVUS Enterprise Program spanning Consultant Timesheet management, Visitor Management, and Synergy domain migration across concurrent interdependent workstreams — zero business disruption achieved during enterprise-wide technology transformation with fixed regulatory delivery deadlines — through structured risk management, change control governance, and stakeholder communication plans.
- Delivered Single Window Portal (SWP) for GovTech client — unified 400+ civic policies into a single digital citizen-facing platform, digitizing entire city administration functions — by managing multi-team delivery, cross-departmental stakeholder sign-off processes, compliance validation, and phased rollout planning.
- Accelerated engineering team productivity and throughput through structured SDLC coaching, code review governance, and sprint discipline — reduced new-engineer onboarding time by approx 25% and improved sprint cadence predictability — by establishing mentorship programs, architecture documentation standards, and process compliance reviews.
- Resolved 100% of critical production escalations within SLA windows by establishing incident response protocols, 24/7 on-call rotation structures, and structured root cause analysis (RCA) processes for enterprise utility and government clients with zero-downtime contractual requirements.
- Designed and implemented server-driven UI architecture using Flutter (MVVM + Repository Pattern) with RESTful API integration, Google Geo-fencing, and real-time data pipelines — enabling scalable, maintainable front-end delivery across multiple concurrent product streams without regression risk.
- Managed multi-vendor coordination and third-party integrations across telecom, geo-fencing, payment, and enterprise API partners — maintaining delivery schedule and technical integrity across approx 10+ external integration touchpoints per active program.
Prior Roles
Career Highlights
Technical Team Lead & Project Manager
Smart Tech Web Works
Daman and Diu, India
View delivery outcomes
- Sustained 100% SLA adherence across a multi-project portfolio over 2.5 years — operating as single point of delivery accountability, managing scope/risk trade-offs, enforcing PMO-style governance through regular cadences, escalation protocols, and dependency tracking across 5+ concurrent workstreams and a cross-functional team.
- Delivered Dabbawala food-delivery ecosystem under fixed business deadlines — full customer app + partner/operator apps launched on both Google Play Store and Apple App Store — by orchestrating cross-functional teams, multi-vendor POS integration, payment-gateway coordination (Cards, Banking, UPI), and sequenced release planning.
- Eliminated hundreds of monthly manual coordination hours in warehouse operations — by architecting and deploying enterprise workflow automation with automated reporting, inventory tracking, and stakeholder notification — transforming legacy manual processes into a streamlined digital system.
- Integrated 10+ third-party systems including payment gateways, POS platforms, SMS services, email providers, and Google API services — managing vendor relationships, technical documentation, and resolving complex integration failures under delivery pressure for a 50,000+ user platform.
- Managed scope, budget, and release sequencing across parallel fixed-price projects using prioritization frameworks and resource leveling — resolving competing stakeholder priorities and scope creep without slipping committed delivery dates or compromising quality standards on approx INR 50–80 Lakh combined project portfolio.
- Managed full App Store lifecycle governance — including versioning strategy, compliance review processes, phased production rollouts, and post-launch monitoring — with zero critical downtime incidents across all production releases on iOS and Android platforms.
Senior Developer & Project Coordinator
YouFirst Ventures Pvt. Ltd.
Mumbai, India
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- Delivered UCare Health — regulated HealthTech/InsurTech platform encompassing 2 mobile apps and 2 backend systems for health monitoring, emergency services (SOS, SafeMe, DoctorOnCall), and insurance integration — launched on both iOS and Android app stores with Alexa Voice Integration via AWS Lambda, achieving zero post-launch critical incidents.
- Integrated third-party medical and insurance APIs — Bharti AXA, TATA 1mg, and MatchMoveCards — managing HIPAA-equivalent data workflows, vendor coordination, compliance requirements, and cross-functional stakeholder communication across medical data partners and insurance providers.
- Architected circuit breaker pattern and cached fallback mechanism within 48 hours when critical health insurance API experienced extended downtime at launch — ensuring customer emergency services remained operational while maintaining data integrity for reconciliation.
- Owned end-to-end project planning encompassing timelines, milestones, and resource allocation — identified and communicated risks, assumptions, and constraints to stakeholders, ensuring zero missed deadlines across the 14-month delivery cycle in a regulated healthcare environment.
Senior Software Developer — Enterprise & Banking Systems
Net Tech Services India Pvt. Ltd.
Mumbai, Maharashtra, India
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- Executed nationwide rollout of Cheque Truncation System (CTS) integrated with RBI core-banking regulated network — deployed across 400+ bank branches nationally with zero compliance incidents and zero production failures — coordinating phased rollout execution, branch onboarding logistics, stakeholder sign-off processes, and delivery control documentation in a zero-tolerance regulatory environment.
- Served as technical bridge between banking stakeholders and engineering delivery teams — translating CTS-2010 regulatory requirements into actionable technical specifications, managing UAT cycles with bank operations teams, and ensuring 100% audit readiness across all deployment phases for national financial infrastructure.
- Maintained approx 99.97% system uptime during the rollout period for mission-critical financial infrastructure where any downtime directly impacted national banking operations — through rigorous testing regimes, staged deployment protocols, real-time incident response, and 24/7 on-call support structures.
- Navigated RBI security audit findings identified 3 weeks before national rollout — coordinated emergency remediation sprints, engaged external security consultants, implemented additional encryption layers, and achieved full compliance clearance 48 hours before the mandated go-live date through intensive cross-functional stakeholder management and escalation protocols.
- Designed, developed, and deployed software solutions across Web, Application, and Enterprise platform domains using ASP.NET, PHP, and associated frameworks — managing full lifecycle from requirements gathering and solution design through to production deployment and post-launch support.
- Executed comprehensive end-to-end testing regimes — smoke, functional, integration, and regression testing using TDD methodologies — ensuring zero-defect delivery across complex banking system integrations and regulatory validation requirements.
Web Developer & Client Delivery Lead
VentureOne IT · D.I.B.C.S.
Mumbai, Maharashtra, India
View delivery outcomes
- Managed 10+ concurrent client delivery portfolios simultaneously — balancing competing timelines, stakeholder expectations, and resource constraints without a single missed delivery deadline — establishing foundational discipline in multi-stakeholder delivery management, client communication, and scope negotiation.
- Developed automated reporting and database optimization tools in PHP — reducing manual effort for daily, weekly, monthly, and quarterly report distributions, improving data accuracy, and accelerating report generation speed for client stakeholder reporting cycles.
- Designed, developed, and delivered web applications and digital platforms using PHP, ASP.NET, HTML, CSS, and JavaScript — managing client requirements, technical specifications, quality assurance, and production deployment for a portfolio of approx 10 active client accounts.
- Built structured client communication and scope negotiation capabilities — aligning diverse stakeholder groups around shared delivery priorities, managing change requests, and resolving production issues within SLA windows through structured escalation and transparent communication practices.
Lecturer — Programming, Web Technologies & Digital Media
Global Computer Education Center
Jogeshwari West, Mumbai, Maharashtra, India
View delivery outcomes
- Delivered structured lecture programmes covering Programming Languages, Web Development Technologies, Desktop Publishing (DTP), Office Automation, Tally Accounting Software, Photoshop, and Graphic Design & Animation to cohorts of approx 15–25 students per session.
- Developed course materials, assessments, and practical exercises to reinforce technical learning outcomes — building early foundation in curriculum design, structured knowledge transfer, and performance evaluation methodology applied throughout subsequent technical leadership roles.